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FAQ

What is PixBox?

PixBox is a FREE, fun and easy way to privately collect and share photos with guests from any event - weddings, corporate events, birthday parties, reunions, and more!

 

Is the app free?

The app is free, no strings attached!

 

Does the app work internationally?

Currently, the app only works in the United States, India, Canada and the UK. However, as we continue to expand and grow, we will provide the service to people around the world.

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Who can contribute to an album?

Only members invited to an album can view and add photos to it. 

 

Who can view my photos and albums?

Your photos are only accessed over an encrypted connection, so they cannot be located by anyone who does not have access to the group itself. Only members of the album can view the photos you share. 

 

Who can share / delete my photos?

Photos can be shared or deleted only by the member who added that photo to the album. As a result, we allow our users to have control of the content they create and share with others. The album admin can delete/share any photo in his/her album.

 

How can I view all the photos I added to an album?

When viewing an album, you will see two tab buttons. Tap on the button on the right to switch to "MY PHOTOS" view to see only the photos you've added to the album.

 

Can I upload photos from my phone's camera roll?

Yes. When viewing an album, simply tap on the up-arrow on the bottom left of your screen. You will be able to view and select photos to upload from your camera roll. 

 

How do I invite a large group of people (i.e. weddings, family dinners)

Each album is asssigned a unique Album PIN, which can be shared to allow mass groups to join your album. You can share the PIN via text message or email by entering the album menu and tapping "Share Album PIN". Recipients of the PIN simply copy it, paste it into the search bar on the album screen, and tap join to join your album.

 

Where do I enter an Album PIN to join an album?

Enter the Album PIN in the search bar in the album screen and tap join to join it!

 

How can I leave an album?

Tap "Leave Album" in the album menu. Before you leave the album, you will be provided two options to manage your photos from that album:

 

Option 1: Delete and Save Photos to Camera Roll 

Option 2: Delete Photos

 

Can I change the name of an album?

The album name can only be changed by the album creator (administrator).

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As an album administrator, can I disable members from inviting others to join the album?

Yes, in the Album Menu you can toggle off the option to give members access to invite others to the album.

 

 

Some icons used in the app were downloaded from icons8.com

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